HSGrove.com - HIGH NET WORTH RESEARCH - Importance of Advisor/ Client Contact

Scroll down to review key findings and emerging themes within the high-net-worth universe.


	Family Offices Powerful and Private Institutions


	Women of Wealth The fastest growing segment of the wealthy population


	Importance of Advisor/Client Contact High marks for satisfaction lead to new business opportunities


	Referrals Professionals are the number one source for quality referrals


	Luxury Spending Resistant to recession

Importance of Advisor/ Client Contact

Advisors that have regular contact with their clients are more likely to get high marks for satisfaction, referrals for new business and more money to invest.

Reasons for Firing an Advisor

Three-quarters of investors cited "no chemistry" and a "poor working relationship" when asked why they fired an advisor. Contrary to popular opinion, underperforming investments take a back seat to a quality interaction.

REASON

PERCENT

Lack of Chemistry
75.5

Poor Working Rapport
75.5

Investment Performance
54.7

N = 123